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Refund policy

Refund Policy

Here Is a Brief Image and Description of what our Contract to our customers. We have nothing to hide!!!!

Contract Details:

I1.) Service Agreement

This Service Agreement, Customer, Hereafter- you or your, understands and agrees without any modifications to this agreement that they are hiring State By State Transporters Inc, Hereafter -SBS Transporters, a licensed & bonded transportation brokerage (MC#741851) to assist the card holder in finding a licensed and insured transporter. SBS Transporters will work diligently to provide a driver but this service is not guaranteed due to unforeseen accidents, inclement weather and unforeseen circumstance, such as mechanical failure, previous delays from other customers, and/or Department of Transportation delays. This Contractual agreement is subject up to 10 business days from the first available pickup date described in the Contract above. I authorize and agree the above amount to be paid to SBS Transporters to the credit card provided over the phone as a deposit for their service fee (making phone calls for the transport, negotiation prices with potential drivers and posting fees for the dispatch board). This service fee (deposit) is non-refundable if the following two conditions have been met:

A.) Customer's vehicle has been dispatch or assigned to a carrier.

B.) the customer has not cancel this service order by submitting a cancellation letter by fax before the 1st available pick up date described in the above contents.


You acknowledge that any personal information that you provide through this Site will be used by StatebyStateTransporters.com in accordance with StatebyStateTransporters.com's Privacy Policy. If you purchase an service on StatebyStateTransporters.com sold by a Carrier Service, StatebyStateTransporters.com shares certain information with that Carrier Service to permit the Carrier Service to fulfill and ship your order, process returns and provide customer service. StatebyStateTransporters.com requires Carrier Service to keep your information secure and use it only in accordance with the Carrier Serivce's Carrier Privacy Policy which can be found in the terms and the conditions above.

State-By-State Transporters Inc.
Head Quarters
6311 south dixie hwy
West Palm Beach, FL, 33405

Email: info@statebystatetransporters.com
Phone: 786-365-0865, 954-857-7326